Holly AI vs ASSORT HEALTH 2026

Holly AI acts as an additional staff member that runs your front desk workflows automatically, across phone, SMS, and web.

 
Holly AI
Assort Health
How Does It Work for My Practice?
Acts as an additional staff member that runs your front desk and patient communication workflows automatically, from the first patient interaction to the last, through conversational phone, SMS, and web interactions.
Acts as a call agent that answers patient phone calls and helps with scheduling, intake, and appointment follow-ups.
How Much Experience Do They Have in Healthcare AI?
9+ years pioneering AI for healthcare.
Around 3 years handling patient calls with AI.
Will It Actually Reduce My Staff's Workload?
Takes over 80%+ of front desk tasks including scheduling, calls, appointment changes, follow-ups, no-show and cancellation recovery, patient info capture, and record updates automatically, following the way your practice works.
Reduces call center pressure by automating phone calls, scheduling, rescheduling, cancellations, patient intake, and follow-ups.
How Does It Help Me Bring In More Patients?
Converts phone calls, website visitors and organic Google searches into booked appointments automatically, 24/7.
Converts call-driven patient demand & website visitors into appointments.
How Does It Keep My Patients Engaged Between Visits?
Automatically collects financial, clinical, and demographic information when patients are most engaged. Sends conversational reminders, confirmations, and custom pre-appointment instructions by visit type, provider, and location across voice, SMS, and web to create a unified patient experience.
Automates a broad set of voice-based workflows, including patient intake, medication refills, referrals, lab requests, triage, appointment reminders, and confirmations.
Will It Help Me Keep My Schedule Full?
Keeps your calendar as full as possible by proactively rescheduling no-shows and cancellations, filling open slots from your waitlist, recalling patients due for their next visit, and releasing unpaid appointments automatically.
Helps keep your schedule full by rescheduling no-shows and cancellations and filling open slots from your waitlist.
Does It Help Me Collect Payments and Verify Insurance?
Validates insurance before the visit and captures patient and payment information upfront. Also follows up automatically on pending balances.
Collects insurance information during patient intake and follows up on pending balances automatically.
What Is the Patient Experience Like?
Every call, text, and web inquiry is handled immediately through a fully conversational interaction, around the clock, with no hold times and no waiting for a staff member.
Offers automated conversational interactions through phone, SMS, and web.
How Well Does It Know My Practice?
Follows your practice's own scheduling rules, per provider, appointment type, insurance requirements, and specialty best practices.
Applies specialty-specific call logic and routing rules for phone calls.
Does It Work With the EHR We Already Use?
Works directly inside the EHR your practice already uses. Integrated with all EHRs.
Integrates with major EHRs, reading and writing patient data.
Is My Patient Data Safe and HIPAA Compliant?
Fully HIPAA & SOC2 compliant.
HIPAA & SOC2 compliant.
How Fast and Easy Is It to Get Started?
Live in days. No new software to install, no staff training needed.
Live within about 5–6 weeks. Requires setup, workflow configuration, and onboarding.
Can I Try It Before Committing?
Free pilot available. See results before you commit.
No free pilot available.
What Will It Cost My Practice?
Charges per appointment, regardless of how many interactions are needed to complete it. No setup or implementation fees.
Quote-based pricing. Setup, implementation or integration, fees may apply.

Additional Value Holly AI Delivers

New Patients From Google

Holly AI captures patient searches on Google and converts them into booked appointments automatically, 24/7.

Telehealth Coordination

Holly AI manages telehealth scheduling and reminders across multiple time zones and multiple providers with variable availability by state and accepted insurance.

Patient Feedback & Reputation Management

Holly AI collects valuable patient feedback after appointments and cancellations, and encourages your most satisfied patients to share a public review.

Average Results Across Practices Using Holly AI

80%

Front Desk Operations Automated

2%+

Operational Costs Reduction

4.5%

Incremental Revenue

8x

Average Return on Investment

Which Solution Is Right for Your Practice?

Holly AI

A fit for practices looking for a comprehensive solution to offload front desk work across the entire patient journey through phone, SMS, and web, in sync with the EHR they already use.

Specialties: Behavioral Health, Orthopedics, OB/GYN, Family Medicine, Primary Care, Dermatology, Podiatry, Multi-Specialty, Ophthalmology, and Pain Management.
Assort Health

A fit for practices with high inbound call volume looking to automate patient calls and phone-based access workflows.

Specialties: ENT and Allergy, Cardiology, Urology, Radiology, Emergency Medicine, and Oncology.

Hear From Healthcare Leaders Using Holly AI

 

39% No-Show Rate Reduction

 

23K Staff Hours Automated

 

98% Patients Reached

 

"We have 32 office locations with 27 providers, averaging 1,500 phone calls every single day. Holly AI manages patients' everyday questions, scheduling, rescheduling, and cancellations so our front desk staff can manage patients who just need a little more assistance. Our patients love that it feels like a conversation. It feels like they're speaking to a real person.” 

Kat Martin Call Center Manager Certified Dermatology Logo

See if Holly AI Is the Right Fit for Your Practice

 
 

Not sure yet? Our guide on evaluating AI patient engagement tools can help you decide.

Guide to Evaluate AI Patient Engagement Tools