Holly is an AI Operator automating patient communication and front desk workflows by managing your EHR, CRM, and Payment platforms, using your know-how and specialty best practices.
INCREMENTAL REVENUE
Capture new patients, and keep schedules full
●Convert phone calls and web visits into appointments 24/7
●Capture new appointments from Google patient searches
●Reschedule no-shows and cancellations
●Fill last-minute cancellations from your patient waitlist
●Recall patients when they’re due for their next visit
FRONT DESK EFFICIENCY
Reduce manual workload, and prevent staff burnout
●Automate calls for patient common questions & inquiries
●Handle appointment changes automatically
●Capture refill requests without manual intake
●Keep patient records up to date
PATIENT ENGAGEMENT
Improve adherence, care outcomes, and loyalty
●Ensure patients complete forms and pre-visit information
●Send timely confirmations and reminders
●Ensure patients get the right instructions before their visit
●Gather patient feedback & strengthen your online reputation
CASH FLOW OPTIMIZATION
Improve claim accuracy and payment collection
●Verify accepted insurance coverage before the visit
●Capture complete patient information upfront
●Capture payment method information early
●Release unpaid appointments automatically
Hear from Practice Leaders Using Holly
"Holly has helped tremendously by taking on the scheduling concerns of our call center. Even if the team still needs to take clinical and billing inquiries, we rest easy knowing that Holly will take care of scheduling changes or frequently asked questions like 'When is my next appointment?'"
Kathleen Dimino, Call Center Manager
“Holly has greatly improved our staff efficiency. Our phone lines are noticeably lighter, and patients are happy they can access us at any time by texting Holly.”
Shade Palencia, Practice Administrator
"Our Team Loves Holly and Holly Loves Our Patients!"
Supreet Shah, Clinic Director
"I have to say that it made a huge impact on our accuracy of the schedule. Clients can schedule, cancel or request to reschedule. I would highly recommend Holly to any practice."
Trenna Sutcliffe, Founder
"Holly has transformed our communication with patients. We are a very high volume practice and Holly has streamlined about 70% of our operations. Over the last years, our no-show rate has reduced by 56%"
Cameron Vance, COO
"Could not be more impressed with this system. I do not often write reviews related to healthcare software, but I had to for this. This has been the best thing for my front desk in terms of reducing the phone call burden. Every week, we receive updates on new services offered, each of them even better than the last!"
Aaron H. West, Owner
"Holly is amazing. Increased bookings. Autofill of canceled/rescheduled appointments. We have eliminated issues where people cannot find the proper telemedicine link (Holly texts them a reminder with the link 5 minutes prior to their appointment time)."
Kathleen Janel, Owner
"We have used Holly for a year now. We love the service. After set up was complete, Holly alleviated so much work while keeping a record of communication with patients we can verify."
Matthew J Wise, Owner
"Holly has been fantastic for us and has reduced the human workload. Text confirmation/cancelations/rescheduling has been really helpful as has the online scheduling feature."
Pradeep Mettu, Physician Owner
"Holly has helped my practice improve efficiency and reduce late cancellations and no shows. The Nimblr team was available to answer my questions throughout the implementation process. I highly recommend Holly for any DrChrono user!"
Brent Whitley, Owner
"Using Holly since 2018... Almost six years. Its so easy to set up, customize and start using. Our phone rings about 50% less now. Basics: Confirmations via bidirectional SMS. Patient self scheduling...TRUE self scheduling, like you would book a flight."
Eric Rothschild, Founder
"I really like the texting feature for accepting appointment as I feel that is the easiest way for patients to confirm as no one really answers phone calls they don't recognize the number for."
Cody Baxter, Owner
"Great company, great team. Has helped our practice tremendously. Belen and Jose are true super stars and very attentive to helping you get started with them smoothly!"
Natasha Motongo, Owner
"Holly is a great timesaver and has decreased the amount of no-shows and forgotten appointments significantly."
Adam Siegel, Owner
"Nimblr's conversational self-scheduling feature creates a frictionless way for patients to contact our office... it has reduced my no-show rate by almost 72%."
Nadeem Vaidya, CEO
Discover how Holly helped automate the work of over 6 employees, saving 12,169 hours in one year.
"Holly has streamlined about 70% of our operations".
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