30-Day Free Pilot
Klara Alternative for ModMed Practices

Your setup still leaves too much manual work for staff. Automate 80%+ of front-desk workload.

24/7 Patient bookings ·  Rebook no-shows & cancellations 
Multi-channel patient access · Automate your scheduling complexity
See if Holly Fits in 15 Min
30-day free pilot available.
Patient interacting with the practice
 
“Hi, what insurance do you take?”
 
“Hi, we missed you today. Would you like to reschedule?”
Google
“book a dermatology appointment near me”
 
“You’re all set ✔ Please complete your payment here.”
Holly AI
ModMed Official Partner
5%+
Revenue from recovered visits
92M+
Patient interactions
HIPAA Compliant SOC 2
Certified Dermatology practice using Holly AI for patient scheduling. Holy Name Medical Center integrated with Holly AI receptionist. Quest Chiropractic clinic using Holly AI patient engagement. Retina OC ophthalmology practice powered by Holly AI. TruSpine chiropractic and wellness practice using Holly AI. ProMD Health aesthetics practice using Holly AI receptionist. Metro Eye MD ophthalmology center powered by Holly AI. Sutcliffe Clinic pediatric practice using Holly AI patient management. Modern Foot and Ankle podiatry practice powered by Holly AI. Raleigh Eye and Face practice optimized by Holly AI. Advanced Urology Institute integrated with Holly AI patient scheduling. Formula Wellness using Holly AI healthcare software.

Move From Managing Patient Communication to Completing
Front-Desk Workflows Automatically

Routine front-desk work is completed automatically, 24/7, instead of being handed back to your team.
01

Automate complex scheduling logic

Automatically apply the scheduling rules your staff knows by heart but a basic booking link can’t capture, with 350+ rules across providers, locations, appointment types, insurance acceptance, and more. Avoid limited customization creating booking errors and back-and-forth.
Hi, I have a family emergency and need to reschedule my follow-up appointment for next Thursday between 2:00 PM and 4:00 PM.
1:42 PM
Patient
Holly AI
Hi, Ana. Sorry to hear that. What’s your ZIP code? I’ll find the closest option next Thursday between 2:00 PM and 4:00 PM.
1:43 PM
 
Finding the closest valid slot...
Location Provider Follow-up Availability
Thursday, Nov 14
1:30–2:00
Existing appointment
2:00–2:30
2:30–3:00
Appointment booked — Follow-up visit
3:00–3:30
02

Reduce workload & prevent burnout

Automate 80%+ of routine front-desk work without manual intervention, including calls, FAQs, bookings, patient intake, instructions, no-show and cancellation recovery, recalls, waitlists, review requests, and more, 24/7. Instead of leaving routine work for staff to finish.
Patient calling
 
Hi, I’m a new patient with an appointment next Wednesday at 3:00 PM. Is there anything I should bring?
Hi, Tom! We’re looking forward to seeing you. Please arrive 15 minutes early and bring your insurance card and a photo ID.
Holly AI
Today · 2:14 PM
Holly AI
Sandra, we noticed you did not attend your appointment today. Would you like to reschedule?
2:14 PM
Sorry I went out of town, that would be great!
2:16 PM
Patient
 
📅 Which of these times works best for you?
1) Nov 3 at 11:00 am
2) Nov 5 at 10:45 am
3) Nov 7 at 10:45 am
2:16 PM
03

Proactively recover cancellations and no-shows

Automatically recover cancellations and missed appointments as soon as they occur, reducing no-shows by up to 40%. Instead of relying on manual tracking to close the loop.
Google
book a dermatology appointment near me
ABC Dermatology
Dermatologist
Book Online
 
Friday, Aug 16
9:30–10:00
Existing appointment
10:00–10:30
10:30–11:00
Appointment booked — New patient visit
11:00–11:30
04

Turn organic demand into bookings

Capture new patients from local Google searches through your Google Business Profile 24/7, with phone, SMS, and web booking also available in English and Spanish. Instead of making ready-to-book patients wait for staff follow-up.
05

Turn overdue patients into booked appointments

Proactively re-engage patients overdue for routine or follow-up care and schedule their next appointment, improving patient retention, recurring revenue, and care outcomes. Instead of manually tracking and reaching out to patients.
Today · 9:15 AM
Holly AI
Hi, Mark! This is ABC Orthopedics. It’s time to schedule your follow-up visit. Which time works best for you?
1) Oct 8 at 10:00 AM
2) Oct 10 at 2:30 PM
3) Oct 14 at 11:15 AM
Hi, thanks for reminding me. Option 3 works for me, please.
Patient
Great, Mark. You’re all set for Oct 14 at 11:15 AM. See you soon!

Why ModMed Practices Switch to Holly AI

After using another patient engagement solution with ModMed, Certified Dermatology switched back to Holly AI to automate more front-desk work.
Before Holly AI
After Holly AI
1,500+ daily calls plus repetitive follow-up, confirmations, and rescheduling work.
80% of front-desk operations handled autonomously, including calls, scheduling, follow-ups, confirmations, and rescheduling.
Ineffective outreach and manual rescheduling contributed to an 11.5% no-show rate.
Conversational reminders and proactive rescheduling helped reduce no-shows by 39% .
Unanswered after-hours inquiries became missed booking opportunities.
Patients can schedule or modify appointments 24/7 without waiting for staff.
39%
No-show reduction
8K
Appts. recovered
23K
Staff hours automated
98%
Patients reached
“Holly manages patients' everyday questions, scheduling, rescheduling, and cancellations, so our front desk staff can manage patients with crucial questions or who need a little more assistance.”
Kat Martin
Call Center Manager
Certified Dermatology

Try Holly AI Free

Alongside your current setup for 30 days
You don't have to switch first. Start with one provider and let us handle the implementation. See if Holly fits your practice in 15 minutes, compare the results firsthand, then decide.

Frequently asked questions

Can I test Holly AI alongside Klara?
Yes. You can test Holly AI alongside your current Klara setup during the 30-day pilot, compare the experience and results, and decide before making any changes.
Does Holly AI integrate directly with ModMed?
Yes. Holly AI connects directly with ModMed and can work with your practice’s scheduling logic, providers, locations, appointment types, and workflows.
How much work is required from my team?
Very little. Our team supports setup, integration, workflow configuration, and launch. Holly AI works within your existing front-desk processes without requiring staff to manage another app.
What happens after the 30-day pilot?
We review the results with you, including operational KPIs, ROI, and feedback from your team, so you can decide whether Holly AI makes sense for your practice based on actual performance.
How is Holly AI pricing structured?
Holly AI uses transparent, appointment-based pricing. You pay per appointment managed, regardless of how many interactions are required to complete the workflow, with no setup or implementation fees.
Is Holly AI HIPAA compliant?
Yes. Holly AI is HIPAA compliant and designed to securely support patient communication and front-desk workflows.